Application Management

Managed Hosting Solutions, Colocation, Messaging and More Maxxiss provides highly-available and cost-effective Application Management and IT Infrastructure Hosting for your business applications and technology investments. We offer cost-effective solutions designed to grow with you – including rapid infrastructure deployment, a complete suite of related IT services, and global capabilities. From high-availability data center space to storage, server and operating system management, Maxxiss can offer a wide array of options to address your specific hosting needs.


Managed Services and Managed Hosting Solutions

Maxxiss’s Managed Services provide complete, end-to-end management of your IT infrastructure. Because we can address the complete technology stack, you can easily select the managed hosting solutions that best complement your own IT requirements.


Maxxiss’s Managed Services include

Server and OS management
Storage and Backup Management
Network Management
Security Management
Database Management
Business Continuity and Disaster Recovery
Remote Monitoring & Management

Our Managed Services can be delivered in many of state-of-the-art data centers, or remotely at your facilities. For those customers that do not need complete IT infrastructure outsourcing, but would benefit from 24x7 system monitoring, we also offer Remote Monitoring Services.

Server and OS Management

Maxxiss’s Server and OS Management Services provide complete management and 24x7 monitoring of our customers’ servers. We support all leading operating systems on a variety of hardware platforms, offer 24x7 monitoring through dual, globally-distributed Network Operations Centers, and maintain your servers in one of our high-availability data centers throughout the U.S.

Maxxiss’s Server and OS Management Services include

• Secured server hosted in a designated Data Center
• Redundant power feed
• Direct access to redundant, high-capacity connectivity to the major    Internet    backbone providers
• Provisioning, monitoring, and management of fully redundant network    infrastructure
• 24x7 monitoring of server hardware, Operating System, and customer
   URLs
• Security patching and anti-virus management
• Incident Management, System Administration, and Change Management Technical    Support
• Access to Maxx-Vue IT management portal

Maxxiss offers several server management options to meet varied customer needs

• Shared Hosting
• Dedicated Hosting
• Managed Virtual Servers

With multiple options to choose from, Maxxiss’s Server and OS Management Services help you achieve the high-availability server environment you need to support your critical business applications.

Given increasing concerns about cyber threats, compliance issues, and the protection of physical assets, security management remains a top priority for most organizations. Because security vulnerabilities can be exploited in a variety of ways, companies need to implement multiple levels of protection to safeguard their information assets. Maxxiss understands the importance of securing critical data, and we offer a portfolio of services to meet our customers’ security needs.

Maxxiss’s Security Management Services include the following options

• Virtual Private Networks
• Managed Firewall Services
• Network-Based Intrusion Detection Services
• Security Assessment Services
• Physical Asset Security
• SAS 70 Certified Environment Upgrade

Whether you need consulting services to assess your current security stance or you’re ready to implement specific security measures, Maxxiss’s Security Management Services offer a variety of proven, comprehensive managed security options to choose from.

Database Administration

Organizations rely on databases to support critical business functions, yet maintaining these applications requires a significant amount of time and expertise that many IT organizations cannot afford to invest. Maxxiss offers an attractive solution to this dilemma with our comprehensive Database Administration Services. Whether it’s an Oracle, MS SQL, MySQL, or Progress database, Maxxiss provides a variety of database administration services to meet your needs.

Based upon the level of service you require, our DBA Services include:
• Database installation and configuration
• 24x7 monitoring and troubleshooting
• Storage management
• Database connectivity and hardware support
• Database security and user access management
• Performance tuning and management
• Backup and disaster recovery planning
• Optional database clustering services
• Monthly reports on database performance and capacity
• Access to Maxx-Vue customer management portal
• Other activities specific to the database being managed

Maxxiss’s database experts perform all key tasks required to keep your databases operating at peak performance. And, unlike traditional DBA services that just provide standard, business-day management, Maxxiss monitors hundreds of critical database elements 24x7 – ensuring that your databases are always available when you need them. With Maxxiss, you can be assured that your systems are expertly managed, enabling you to focus on other important business initiatives.

Business Continuity and Disaster Recovery

Most organizations need some type of business continuity/disaster recovery solution – whether it is to protect the company from day-to-day problems, more catastrophic incidents, or to address compliance needs. Maxxiss understands the importance of having these measures in place, and we know that a one-size-fits-all approach does not work in these scenarios.

To address our customers varying needs, Maxxiss offers a range of disaster recovery solutions that customers can select to meet their specific needs. This includes:

• Data protection and backup solutions
• Standby infrastructure for recovery operations
• Database log tracking and shipping
• Data replication
• Hot/Warm/Cold recovery site capabilities

Most importantly, Maxxiss’s business continuity services give you access to our team of IT experts, particularly at a time when you need trusted resources to help get your operations back online as soon as possible.

Remote Monitoring and Management

Maxxiss’s Remote Monitoring & Management Services are ideal for customers who want to keep their IT environment onsite, but who want to take advantage of Maxxiss’s 24x7 monitoring and management capabilities. Depending upon your specific needs, you can opt for monitoring only, complete IT management, or a combination of the two.

Maxxiss provides Remote Monitoring & Management Services for IT infrastructure and applications. Maxxiss’s Remote Monitoring Services simplify the application and infrastructure monitoring and management process by providing a comprehensive view of IT systems through one interface: Max-Vue, Maxxiss’s IT management portal. At a glance, customers can easily assess the availability, responsiveness, and performance of all critical IT components, including applications, databases, network devices, security devices, and servers/operating systems. Max-Vue also encapsulates best practices in Event Management, Problem Management, Change Management, Policy Management, and Workflow Management, enabling you to easily submit requests, view tickets, and approve changes online.

With Maxxiss’s Remote Monitoring and Management services, you can leverage our extensive IT management expertise at your own location with the high-availability support you need.

 
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